Web advertising has had phenomenal progress and this trend will proceed with no indicators of abatement in foreseeable future. Shaws has had constructive suggestions since implementing the ESS solution. “The reaction from our workers has been extremely constructive,” Penney, VP of Compensation and Benefits, says. “We even had a major increase in our medical coverage prices, and it was almost a non-problem as a result of the web enrollment featured the plan choices, the employee price, and the corporate subsidy. An worker self-service utility makes it very easy for them to grasp their contributions and coverage options. I obtained a number of e-mails from employees saying this was an awesome change and how straightforward ESS was, which the case shouldn’t be usually when staff are deciding on their benefit options.” (Koven, 2002). By giving the workers extra entry to their data they are able to see the profit decisions available to them. Staff are additionally able to update their data online, which helps reduce the paperwork of the past. Shaws has also seen improvement in productiveness as a result of staff are updating information at house, not throughout work hours.